We’re pleased to share this blog post written by OBTI’s Mary Fisk-Bieker.
Well, we’ve been busy! A near-term benefit of for Intact’s purchase of OneBeacon was exporting certain products to the Canadian marketplace. In preparation, we had a team including both Intact and OneBeacon staff working on technology forms, rating, guidelines, marketing and claims throughout the transition period. The culmination of this effort led to our formal technology launch on November 28.
It’s Official: Tech Goes Live in Canada 11.28.17
On launch day, a few members of our U.S. tech team headed to Montreal to be with our new Intact teammates. Our group consisted of our recent Canadian technology underwriting hires, Zenith (Toronto) and Isabelle (Montreal), along with U.S.-based managers Chris Moede, Central Region, and Nathan Martin, South Region. Together, we tackled a small backlog of recent submissions and responded to new submissions that resulted from the rollout announcement to Intact agents and brokers on November 28 (see link below).
We also took the opportunity to consider and improve the local procedures to streamline the flow of business. The following week, we headed to Toronto, where once again we gathered a team, this time consisting of Zenith and Isabelle, joined by U.S.-based managers Teodor Dhami, East Region and Christine Leung, Renewal Services. This collaboration enabled our managers to help with Zenith and Isabelle’s technology underwriting training, while getting a better feel for Intact’s operations. Our new teammates also gained practical hands-on tech experience, due to the exciting submission flow. Kudos and thanks to all who helped contribute to the successful launch!
What’s Next
Our Technology business strategy in Canada will look similar to our U.S. strategy with a few exceptions… workers’ compensation, as we know it in the U.S., does not exist in Canada so it’s a line of business that we will not be underwriting. Auto will continue to be underwritten through the existing Intact auto division. Non-owned and hired auto, however, will be underwritten by our local technology underwriters and is incorporated in with the CGL. With continued marketing campaigns and support from Intact’s Business Development team, we expect to mirror the success we are having in the U.S. and grow a profitable business practice. Stay tuned for ongoing updates!
http://m.info.intact.ca/nl/jsp/m.jsp?c=55FGaDj0jAYfeetpShjvxw%3D%3D&MirrorLang=E
Mary
