Over the next few weeks, Mike Miller will travel across Canada to visit Intact offices in Vancouver, Calgary and Toronto where he will meet with Intact Specialty Solutions teams. Building on the relationships that he has already started to establish during the transition phase, these visits will provide Mike with an opportunity to more deeply interact with the Intact teams, and get to know the Canadian specialty business and brokers. In the coming weeks, we’ll be sure to share how those visits go, but if you happen to see Mike in the office, be sure to wish him safe travels or welcome him, depending on which side of the border you’re on!
Meet Steven O’Hara, IT Task Force Coordinator
Having been with the organization for 12 years, Steven has been through a few integrations, including the one that brought him into the Intact family. While he actually started his career in Personal Lines Underwriting, the majority of Steven’s career has focused on Information Technology or IT as most of us know it, with a variety of roles in that department over the years. Now, he is responsible for IT Strategic Planning, which includes the IT Project Management Office, IT Planning, and Software Engineering Tools teams. When Steven heard that another integration opportunity was available, he was quick to raise his hand, “Integrations are always exciting and you learn a lot by meeting new people.”
In the past, IT has been involved in large scale integrations where they have had to merge systems. Steven shared that this integration has been different. “We’ve been much more active on a broader range of topics. Our mandate is to ensure that we’re enabling all of the other task forces in achieving their objectives.” But this doesn’t mean that the IT teams are waiting to tackle technology matters. “The cross-border aspect brings about challenges that we haven’t had to deal with previously—things like jurisdictional compliance when looking at privacy regulations and information security.” Steven was also quick to point out that while he may be the IT coordinator, none of this would have been possible without the support and hard work of a broad team of project managers, software engineers and developers on both sides of the border.
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